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Webcast Support

We offer U.S.-based helpdesk support for online events, such as live and pre-recorded webcasts of training sessions, continuing education seminars, corporate event broadcasts, press conferences, and more.  Our help desk technicians are experienced computer support professionals, ready to assist online attendees with any difficulties they encounter when viewing your webcast.

Helpdesk services available include:

• 24/7 toll-free phone support
• Live online chat
• Customized helpdesk site (event links, FAQs, system requirements, troubleshooting tips, contact info, download links, etc.)
• Comprehensive call reports (difficulty and resolution details)
  

Click here to request more information.

Customer Quotes

"Thanks. You're the best."
K.G., MS Technology Alliance

"I really do appreciate the way everyone treats us, whether its when we come for a visit, on the phone or email. We know that you are all working in our BEST interest. Thanks!"
R.C., Internet Driving School

Client Spotlight